Policy
Shipping Policy
This policy explains how we process, dispatch, and deliver orders.
Last updated: February 22, 2026
Processing time
Ready items typically ship within 1 to 3 business days.
Custom or made-to-order items may require 3 to 7 business days depending on workload.
Delivery time
Delivery timelines vary by city and courier. Typical delivery within Pakistan is 2 to 5 business days after dispatch.
Shipping fees and tracking
Shipping charges, if any, are shown at checkout or shared before order confirmation.
When available, tracking details are shared after dispatch.
Address accuracy
Please ensure your delivery address and phone number are correct. If a parcel is returned due to incorrect or incomplete details, re-delivery may require additional charges.
Delivery issues
If your order is delayed, missing, or marked delivered but not received, contact us and we will coordinate with the courier.
Email: cozyknots.store@gmail.com