FAQ
Answers before you order.
Get clarity on ordering, customization, delivery, and gifting. If you need anything else, we can help in WhatsApp.
How fast do you reply on WhatsApp?
We reply as quickly as possible during business hours. If we are in the workshop, we will share an ETA in chat.
Can I customize size or color?
Often, yes. Share the measurements or palette you want and we will confirm what is possible for that product.
Do you ship nationwide?
We deliver to many locations. Tell us your city and we will confirm delivery availability and timing.
What payment methods are available?
We will confirm the current options in WhatsApp. Where available, we can arrange cash-on-delivery or alternate methods.
What if the item is out of stock?
We will let you know right away and suggest close alternatives or a restock timeline if you prefer to wait.
Can you do gift packaging?
Yes. Mention it in chat and we will add gift-ready wrapping and a note.
How do I choose the right size?
Tell us the space or use-case and we will recommend sizes that fit best. You can also share measurements.
Can I request a specific texture or feel?
Yes. Share the vibe you want and we will suggest the closest texture or weave in stock.
Ready to order?
Browse the collection or start a chat and we will guide you.